Toilet Problems? We Fix Them Fast.
Repair, replacement, and new installation — same-day service available throughout the Triad.
Your Toilet Is the Hardest-Working Fixture in Your Home
The average person flushes 5-6 times per day. Multiply that by everyone in your household, and your toilet handles thousands of flushes a year. When something goes wrong — running constantly, leaking, clogging, or refusing to flush — you need it fixed now.
All-Star Plumbing handles toilet repairs and installations throughout High Point, Greensboro, Winston-Salem, and the Triad. Running toilet wasting water? We fix it. Old toilet you want replaced? We install it. Complete clog that won’t plunge out? We clear it.
According to the EPA, a running toilet can waste 200 gallons per day — that’s 6,000 gallons per month going straight down the drain. A quick repair stops the waste and lowers your water bill.
Signs Your Toilet Needs Repair or Replacement
Here’s what different symptoms usually mean — and whether you need a repair or a new toilet.
Toilet Runs Constantly
- What it means: Flapper valve isn't sealing, fill valve is faulty, or float is misadjusted. Water continuously flows from tank to bowl.
- Fix: Usually a simple repair — new flapper, fill valve, or adjustment. Quick and inexpensive.
- Why it matters: A running toilet can waste 200+ gallons per day. Fix it before your water bill spikes.
Toilet Keeps Clogging
- What it means: Could be a low-flow toilet with weak flush, partial blockage in the drain, or issues with the main line.
- Fix: If plunging works temporarily but clogs return, there's a deeper issue. We diagnose whether it's the toilet or the drain line.
- When to replace: Older low-flow toilets (first generation) are notorious for weak flushing. Modern low-flow toilets work much better.
Toilet Leaks at Base
- What it means: Wax ring seal has failed. Water seeps out when you flush.
- Fix: We remove the toilet, replace the wax ring, and reset the toilet. Not a DIY job — improper seating causes more leaks.
- Why it matters: Water at the base damages flooring and subfloor over time.
Toilet Wobbles or Rocks
- What it means: Loose bolts, deteriorated wax ring, or damaged flange.
- Fix: We tighten or replace mounting bolts, replace the wax ring if needed, and repair the flange if damaged.
- Why it matters: A wobbly toilet will eventually break the wax seal and start leaking.
Weak or Incomplete Flush
- What it means: Clogged rim jets, low water level in tank, flapper closing too fast, or old low-flow design.
- Fix: We diagnose the cause. Sometimes it's a simple adjustment or cleaning. Sometimes the toilet needs replacing.
Toilet Won't Flush at All
- What it means: Broken handle, disconnected chain, or failed flush mechanism.
- Fix: Usually a quick repair — reconnect chain, replace handle, or install new flush mechanism.
Cracks in Tank or Bowl
- What it means: The porcelain is damaged. Cracks can leak or worsen suddenly.
- Recommendation: Replace the toilet. Cracked porcelain can't be reliably repaired and may fail catastrophically.
Toilet Is Old and Inefficient
- What it means: Toilets made before 1994 use 3.5-7 gallons per flush. Modern toilets use 1.28-1.6 gallons.
- Recommendation: Upgrading saves water and money. Modern toilets flush better than old ones while using less water.
Toilets We Repair & Install
Standard Two-Piece Toilets
Separate tank and bowl — the most common residential toilet. Easy to repair and replace. We work on all brands.
One-Piece Toilets
Tank and bowl molded together. Sleeker look, easier to clean. Heavier to install but we handle it.
Comfort Height (ADA) Toilets
Taller seat height (17-19 inches vs. standard 15). Easier for adults and those with mobility issues. Popular upgrade.
Low-Flow & Dual-Flush Toilets
Water-efficient models using 1.28 gallons or less per flush. Dual-flush offers light and full flush options. Modern low-flow toilets flush well — unlike early versions.
Wall-Mounted Toilets
Tank concealed in wall, bowl mounted to wall. Clean look, easier floor cleaning. More complex installation but we do it.
Brands We Work With
Kohler, American Standard, TOTO, Delta, Gerber, Mansfield, Glacier Bay, and others. We repair and install all major brands.
Should You Repair or Replace?
Here’s our honest take.
- Repair Makes Sense When...
- ➟ Toilet is less than 10-15 years old
- ➟ Problem is running water, weak flush, or minor leak
- ➟ Porcelain is in good condition
- ➟ You like your current toilet
- ➟ Repair cost is well below replacement
- Replace Makes Sense When...
- ➟ Toilet is 20+ years old (especially pre-1994 high-water models)
- ➟ Cracked tank or bowl
- ➟ Constant problems despite repairs
- ➟ You want to upgrade (comfort height, better flush, water savings)
- ➟ Toilet doesn't match renovated bathroom
- ➟ Repair cost approaches replacement cost
What Toilet Service Includes
- Toilet Repair
- Diagnose the problem
- Replace failed parts (flapper, fill valve, handle, chain, wax ring)
- Adjust water level and flush mechanism
- Tighten mounting and check for stability
- Test for proper operation and leaks
Typical time: 30-60 minutes
- Toilet Replacement / Installation
- Remove old toilet and dispose properly
- Inspect flange and repair if needed
- Install new wax ring seal
- Set and level new toilet
- Connect water supply
- Test multiple flushes and check for leaks
- Clean up work area
Typical time: 1-2 hours
how can we help?
Related Services
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24/7 emergency plumber service for leaks, backups, and sudden plumbing failures.
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Commercial
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Plumbing upgrades and renovations for kitchens, bathrooms, and whole-home remodels.
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Find and fix water leaks, slab leaks, pipe leaks
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Drain cleaning, sewer inspections, and water or sewer main repairs done efficiently.
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Business & industrial plumbing, backflow testing, excavation through High Point and the Triad.
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Your Plumbing Problem, Solved in 3 Simple Steps!
Call and speak with a real person
No automated systems or call centers. When you call All-Star Plumbing, a real person answers 24/7, listens to the issue, and schedules help right away so you’re never waiting.
Get Clear Pricing Before Starting
Before any work begins, we explain the problem, walk you through your options, and give clear upfront pricing. You know the cost before we start, no surprises and no pressure.
We Fix the Problem
Our licensed plumbers arrive prepared to fix the issue correctly the first time. If we can’t fix it, you don’t pay. Simple, honest, and backed by our guarantee.
Call and speak with a real person
No automated systems or call centers. When you call All-Star Plumbing, a real person answers 24/7, listens to the issue, and schedules help right away so you’re never waiting.
Get Clear Pricing Before Starting
Before any work begins, we explain the problem, walk you through your options, and give clear upfront pricing. You know the cost before we start, no surprises and no pressure.
We Fix the Problem
Our licensed plumbers arrive prepared to fix the issue correctly the first time. If we can’t fix it, you don’t pay. Simple, honest, and backed by our guarantee.
Helpful Plumbing Tips From Local Experts
Our blog shares clear advice homeowners can use right away.
When Should You Replace Old Plumbing Fixtures?
What Causes Low Water Pressure in Your Home
Simple Plumbing Maintenance Tips for Homeowners
When Should You Replace Old Plumbing Fixtures?
What Causes Low Water Pressure in Your Home
Simple Plumbing Maintenance Tips for Homeowners
Locations and Areas Served
Plumber Service Company Serving the Entire Triad
Toilet Questions
How long do well pumps last?
Most repairs run $100-$250 depending on what’s wrong. Running toilet fix is on the lower end. Wax ring replacement costs more because we remove and reset the toilet. We quote before starting.
How much does toilet installation cost?
Installation labor typically runs $200-$350. That’s labor only — the toilet itself is separate. If you buy the toilet, we install it. If you want us to supply one, we can do that too.
Can I buy my own toilet and have you install it?
Yes. Many customers buy from Home Depot, Lowe’s, or online and have us install. Just make sure it’s a standard configuration — or ask us first if you’re unsure.
Why does my toilet keep running?
Usually the flapper isn’t sealing properly. Could also be a faulty fill valve or misadjusted float. These are quick, inexpensive repairs.
How long does toilet installation take?
Standard installation takes 1-2 hours. If the flange needs repair or there are complications with the drain, it can take longer.
Why is my toilet leaking at the base?
The wax ring seal between the toilet and floor flange has failed. Every time you flush, water seeps out. We remove the toilet, replace the ring, and reset it properly.
Should I upgrade to a low-flow toilet?
If your toilet is pre-1994 (using 3.5-7 gallons per flush), upgrading to a modern 1.28 GPF toilet saves thousands of gallons per year. Modern low-flow toilets flush much better than older versions.