No Hot Water? We Fix That.
Water heater repair and replacement throughout the Triad. Same-day service available. If we can’t fix it, you don’t pay.
When Your Water Heater Stops Working
Cold showers. No hot water for dishes. A puddle forming under the tank. When your water heater fails, you need someone who answers the phone and shows up fast.
According to the Department of Energy, traditional tank water heaters typically last 10-15 years, while tankless units can operate efficiently for 20+ years with proper maintenance. If your water heater is approaching those ages or showing signs of trouble, it’s time to call.
We repair all brands and types. Tank, tankless, gas, electric. If repair makes sense, we fix it. If replacement is the smarter choice, we’ll tell you honestly and give you options. No pressure to replace when a repair will do.
Signs Your Water Heater Needs Attention
No Hot Water
The most obvious sign. Could be a failed heating element (electric), pilot light issue (gas), thermostat failure, or a more serious problem. We diagnose before recommending repairs.
- Urgency: Call today. No hot water affects your whole household.
Water Not Hot Enough
If your water is lukewarm but not hot, the thermostat may need adjustment or replacement. Sediment buildup can also insulate the heating element, reducing efficiency. Sometimes the unit is simply undersized for your household’s demand.
- Urgency: Schedule this week. Usually repairable.
Water Takes Forever to Heat
Recovery time (how fast the tank reheats) slows as water heaters age. Sediment accumulation, failing heating elements, or undersized units cause this. If it’s getting worse, the unit is likely declining.
- Urgency: Schedule a diagnostic. May indicate the unit is nearing end of life.
Rusty or Discolored Water
Brown or rust-colored hot water usually means the tank is corroding inside. The anode rod (a sacrificial component that prevents rust) may be depleted. Once the tank itself rusts, replacement is typically the only option.
- Urgency: Call soon. Internal corrosion can lead to leaks.
Strange Noises (Popping, Rumbling, Banging)
Sediment collects at the bottom of tank water heaters. As it heats, trapped water creates popping or rumbling sounds. Flushing the tank can help, but excessive sediment may mean the unit is declining.
- Urgency: Schedule maintenance. Noise alone isn't an emergency, but it indicates buildup.
Water Leaking Around the Base
A puddle under your water heater is serious. Could be a leaking T&P valve (repairable), loose connections (repairable), or a cracked tank (replacement required). Don’t ignore leaks. They get worse.
- Urgency: Call today. Active leaks can cause water damage.
Unit is 10+ Years Old
Most tank water heaters last 10-15 years. If yours is approaching that age and having issues, replacement often makes more financial sense than repeated repairs. We’ll help you weigh the options.
- Urgency: Plan ahead rather than waiting for complete failure.
Water Heater Services We Provide
Water Heater Repair
We repair all brands and types. Common repairs include thermostat replacement, heating element replacement, T&P valve replacement, gas valve repair, pilot light issues, and anode rod replacement. If repair costs less than 50% of replacement and your unit has years left, repair makes sense.
Brands we service: AO Smith, Rheem, State, Bradford White, Navien, Rinnai, and others.
Tank Water Heater Replacement
Traditional tank water heaters store 30-80 gallons of hot water. Affordable upfront, reliable, and familiar. We size the tank to your household’s hot water demand and install to manufacturer specifications.
Typical lifespan: 10-15 years with proper maintenance.
Tankless Water Heater Installation
Tankless (on-demand) water heaters heat water as you need it. No storage tank means no standby heat loss. The DOE estimates tankless units can be 24-34% more energy efficient for homes using 41 gallons or less of hot water daily.
Typical lifespan: 20+ years with proper maintenance.
Gas to Electric Conversion (or Vice Versa)
Switching fuel types requires running new lines and may need electrical panel upgrades. We assess your home, explain what’s involved, and provide upfront pricing. Not always cost-effective, but sometimes the right choice.
Water Heater Maintenance
Annual flushing removes sediment that reduces efficiency and shortens lifespan. We also check the anode rod, T&P valve, and connections. Regular maintenance can extend your water heater’s life by several years.
Why Professional Water Heater Service Matters
- Get Hot Water Back Fast
Same-day service means you’re not taking cold showers or boiling water for dishes. We stock common parts and popular water heater models.
- Avoid DIY Risks
Water heaters involve gas lines, electrical connections, and high-temperature water under pressure. Improper installation or repair can cause gas leaks, electrical fires, or scalding injuries. Licensed work protects you.
- Protect Your Warranty
Most manufacturer warranties require professional installation. DIY or unlicensed work can void coverage. We document everything and provide warranty paperwork.
- Right-Sized Replacement
An undersized water heater can’t keep up with demand. An oversized one wastes energy. We calculate your household’s hot water needs and recommend the right size.
- Proper Permitting
Water heater installations in most Triad jurisdictions require permits and inspections. We handle the paperwork and ensure the installation meets code.
- Prevent Water Damage
A leaking water heater can dump 40-80 gallons onto your floor, damaging flooring, drywall, and belongings. Professional diagnosis catches problems before catastrophic failure.
What Water Heater Service Includes
Every water heater service call includes:
- Diagnosis:
- Visual inspection of tank, connections, and venting
- Check thermostat settings and heating elements/burner
- Inspect T&P valve operation
- Check for leaks, corrosion, and sediment indicators
- Determine unit age and remaining useful life
- Repair (if applicable):
- Parts from trusted suppliers
- Work completed to manufacturer specs
- Testing before we leave
- Replacement (if applicable):
- Removal and haul-away of old unit
- Installation to manufacturer specifications
- Proper venting (gas) or electrical connections (electric)
- Expansion tank installation (where required by code)
- T&P valve and discharge line
- Permit and inspection (where required)
- Warranties:
- Manufacturer warranty on equipment (typically 6-12 years on tank)
- Written labor warranty on installation
- Brands We Install:
- AO Smith
- Rheem
- State Water Heaters
- Bradford White
- Navien (tankless)
- Rinnai (tankless)
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Your Plumbing Problem, Solved in 3 Simple Steps!
Call and speak with a real person
No automated systems or call centers. When you call All-Star Plumbing, a real person answers 24/7, listens to the issue, and schedules help right away so you’re never waiting.
Get Clear Pricing Before Starting
Before any work begins, we explain the problem, walk you through your options, and give clear upfront pricing. You know the cost before we start, no surprises and no pressure.
We Fix the Problem
Our licensed plumbers arrive prepared to fix the issue correctly the first time. If we can’t fix it, you don’t pay. Simple, honest, and backed by our guarantee.
Call and speak with a real person
No automated systems or call centers. When you call All-Star Plumbing, a real person answers 24/7, listens to the issue, and schedules help right away so you’re never waiting.
Get Clear Pricing Before Starting
Before any work begins, we explain the problem, walk you through your options, and give clear upfront pricing. You know the cost before we start, no surprises and no pressure.
We Fix the Problem
Our licensed plumbers arrive prepared to fix the issue correctly the first time. If we can’t fix it, you don’t pay. Simple, honest, and backed by our guarantee.
Helpful Plumbing Tips From Local Experts
Our blog shares clear advice homeowners can use right away.
When Should You Replace Old Plumbing Fixtures?
What Causes Low Water Pressure in Your Home
Simple Plumbing Maintenance Tips for Homeowners
When Should You Replace Old Plumbing Fixtures?
What Causes Low Water Pressure in Your Home
Simple Plumbing Maintenance Tips for Homeowners
Locations and Areas Served
Plumber Service Company Serving the Entire Triad
Water Heater Questions
How much does water heater repair cost?
Depends on the problem. Simple repairs like thermostat or element replacement typically run $150-400. More complex repairs can reach $500+. We diagnose first and provide a written quote before any work.
How much does water heater replacement cost?
Tank water heaters typically run $1,200-2,500 installed for standard 40-50 gallon units. High-efficiency or larger tanks cost more. Tankless installations range from $2,500-4,500+ depending on size and whether gas line work is needed. We provide written quotes.
Should I repair or replace my water heater?
General rule: If repair costs more than 50% of replacement and your unit is over 10 years old, replacement usually makes more sense. If the unit is younger and repair is affordable, repair is often the smart choice. We’ll give you honest advice.
How long does water heater replacement take?
Standard tank replacement: 2-4 hours. Tankless installation: 4-8 hours depending on whether gas line or electrical upgrades are needed. Most replacements completed same day.
Do you offer same-day water heater replacement?
Yes, for common sizes and types we keep in stock. If you need a specific model or high-capacity unit, we may need to order it. We’ll let you know when we diagnose the problem.
Tank or tankless: which should I choose?
Depends on your situation. Tank water heaters cost less upfront and work well for most homes. Tankless units cost more initially but last longer and can reduce energy bills 24-34%. Best for homes with high hot water demand or limited space. We’ll help you decide.
How do I know what size water heater I need?
Tank sizing depends on household size and peak hour demand. A family of 4 typically needs 40-50 gallons. Larger families or homes with multiple bathrooms may need 60-80 gallons. Tankless units are sized by flow rate (GPM). We calculate the right size during our assessment.